Please feel free to contact us if you have any queries at all. We are always happy to help and believe communication is key to a great consumer relationship, this is very important to us. If you would prefer to e-mail directly then please e-mail us at:

info@amplis.online

FAQ 

Do you offer free delivery?

We offer a huge array of shipping options with the majority of them being free. Once you initiate checkout you can see the full shipping calculations. We will never surprise you with expensive hidden costs

How long will delivery take? 

Because of the amount of orders we have we do occasionally run out of stock.  In this case, we usually expect your delivery to take anything between 14-23 days to arrive with you depending on availability. In stock items should be with you within 7 working days.

How can I track delivery?

As soon as you order your item we will send your tracking information as soon as possible. This will be e-mailed to you - you can then view the tracking information on the couriers website. 

What if I want to return a product? 

Each product we sell has a different sort of returns policy due to the specific supplier but we always abide by the consumer legislations and if your product is not fit for purpose or damaged then you can file for a refund or exchange within 14 days. Each individual purchase will have an individual policy but we are always fair with our returns and if you have any problems at all please contact us, we promise we will not let you down. To be eligible for a return your product needs to be in original packaging and still be in a brand new unused condition. T's & C's apply. 

Which payment methods do you offer?

We offer a range of payment methods but the main one is card payments processed through Shopify payments such as Visa, American Express, MasterCard, Apple Pay & Shopify Pay. We also offer Paypal and Paypal express.

How secure is your site?

Our store has invested in the highest quality security in the form of SSL encryption. This means that every time you shop with us your information is 100% safe and secure, if you are ever unsure always look for the padlock sign before the web address of a website. Alternatively, look for the 'https://' at the beginning of the link - this means the site is encrypted.